Privacy Policy

 

Last Updated: August 22, 2022

 

Welcome to Kontakt Digital’s Privacy Policy. This document details our practices regarding collecting, using, and protecting your personal information when you visit or engage with our website, kontaktdigital.com(“the Site”). You agree to the practices described in this Privacy Policy by utilizing our services.

 

  1. Information We Collect

 

1.1 Device Information: Each time you visit the Site, we automatically gather specific information about your device, including details about your web browser, IP address, time zone, and the cookies that are present on your device. Additionally, we collect data regarding the web pages you view, the search terms you use, websites that referred you to us, and your interactions on the Site. We refer to this information as “Device Information.”

1.2 Client Information: When you engage in a transaction or attempt to do so through the Site, we collect certain information from you, including your name, company name, billing and contact information, payment details (including credit card numbers), email address, and phone number. This set of data is known as “Client Information.”

 

  1. Use of Your Personal Information

 

2.1 Service Provision: Client Information is used to manage accounts, handle payments, prepare reports, and provide customer support.

2.2 Communication: We use Client Information to communicate with you, providing updates on projects and responding to your inquiries.

2.3 Risk Management: Client Information is employed to screen for potential risks or fraudulent activities.

2.4 Marketing: With your consent, we might use Client Information to inform you about new services or updates and send targeted advertisements or marketing communications.

2.5 Site Enhancement: Device Information is utilized to assess potential risks and fraud, improve and optimize the Site (including analyzing how our clients interact with the Site), and evaluate the success of our marketing and advertising campaigns.

2.6 Retargeting: We use pixel information to target advertisements for our services to you through retargeting.

 

  1. Sharing Your Personal Information

 

3.1 Third-Party Assistance: We share your Personal Information with third-party service providers who assist us in managing client accounts, processing payments, and conducting analytics. For example, we utilize Google Analytics to understand how our users engage with the Site. You can learn about Google’s privacy practices here: https://www.google.com/intl/en/policies/privacy/.

3.2 Legal Compliance: We may disclose your Personal Information when required by law, regulation, or legal process or to protect our rights.

 

  1. Behavioral Advertising

 

We use Personal Information to provide you with personalized advertisements or marketing communications. You can opt out of targeted advertising through the provided links for Facebook, Google, and Bing. Additional opt-out mechanisms are available via the Digital Advertising Alliance’s portal: http://optout.aboutads.info/.

 

  1. Your Rights

 

If you reside in Europe, you have the right to access, correct, update, or request deletion of your personal information. Please contact us using the contact details provided below to exercise these rights.

 

  1. Data Retention

 

We keep Client Information in our records unless and until you ask us to delete this information.

 

  1. Changes

 

We may update this Privacy Policy periodically to reflect changes to our information practices or for other operational, legal, or regulatory reasons.

 

  1. Contact Us

 

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at inbox@kontaktdigital.com or by mail at:

 

Kontakt Digital

[Re: Privacy Compliance Officer]

408 – 55 Water Street,

Office #1999, Vancouver, BC V6B 1A1

 

Thank you for entrusting Kontakt Digital with your privacy.